Garage Door Opener Troubleshooting

More FAQ’s Product selection FAQ General FAQ Troubleshooting FAQ Technical support FAQ Warranty Registration & FAQ LED Light Bulb FAQ Request information If your opener is made before 1993, please click here for important information. FAQs: Troubleshooting Genie garage door opener products Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. Why is the Safe-T-Beam® light blinking? Why does my Genie garage door reverse/open when I try closing it? Why does the Genie opener run without moving the door? Why won’t my Genie remote control work? I recently installed some LED light bulbs on my opener and noticed I lost a little range on my remote transmitter about the same time. Are the two items related? Why is the Safe-T-Beam® light blinking? Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another. If the LED indicator continues to flash, see your owner’s manual for a list of possible causes and additional troubleshooting. Why does my Genie garage door opener reverse/open when I try closing it? The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening. If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner’s manual for additional causes and solutions. Why does the Genie opener run without moving the door? Your garage door may be disconnected from the opener. Check that the emergency-release cord has not been pulled. If this is the reason, you will need to reengage the carriage. The method to reengage the carriage depends on the model of garage door opener you own. See your owner’s manual for more details. Why won’t my Genie remote work? Be sure that the remote has been properly programmed and that fresh batteries have been installed. If you are still having trouble, refer to your owner’s manual, or contact Customer Service. I recently installed some LED light bulbs on my opener and noticed I lost a little range on my remote transmitter about the same time. Are the two items related? With the obsolescence of the basic incandescent light bulb, it has come to Genie’s attention that there are certain brands or types of LED bulbs that can cause interference with the radio signals. These LED bulbs can have an effect on the operation of nearby devices, such as affecting the transmitter range for remote operation of a garage door opener. To solve the issue, Genie has developed its own LED light bulb, designed specifically for almost any brand of garage door opener. It either eliminates or greatly reduces the issue of weakened remote signal to your opener that common LED bulbs can cause. It also has the added advantage of being shatter & vibration resistant. Learn more about the Genie LED Light Bulb for Garage Door Openers, including where to buy. For expert advice, contact your local Genie Professional Dealer.garage door opener troubleshooting 1FAQs: Troubleshooting Genie garage door opener products Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. Why is the Safe-T-Beam® light blinking? Why does my Genie garage door reverse/open when I try closing it? Why does the Genie opener run without moving the door? Why won’t my Genie remote control work? I recently installed some LED light bulbs on my opener and noticed I lost a little range on my remote transmitter about the same time. Are the two items related? Why is the Safe-T-Beam® light blinking? Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another. If the LED indicator continues to flash, see your owner’s manual for a list of possible causes and additional troubleshooting. Why does my Genie garage door opener reverse/open when I try closing it? The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening. If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner’s manual for additional causes and solutions. Why does the Genie opener run without moving the door? Your garage door may be disconnected from the opener. Check that the emergency-release cord has not been pulled. If this is the reason, you will need to reengage the carriage. The method to reengage the carriage depends on the model of garage door opener you own. See your owner’s manual for more details. Why won’t my Genie remote work? Be sure that the remote has been properly programmed and that fresh batteries have been installed. If you are still having trouble, refer to your owner’s manual, or contact Customer Service. I recently installed some LED light bulbs on my opener and noticed I lost a little range on my remote transmitter about the same time. Are the two items related? With the obsolescence of the basic incandescent light bulb, it has come to Genie’s attention that there are certain brands or types of LED bulbs that can cause interference with the radio signals. These LED bulbs can have an effect on the operation of nearby devices, such as affecting the transmitter range for remote operation of a garage door opener. To solve the issue, Genie has developed its own LED light bulb, designed specifically for almost any brand of garage door opener. It either eliminates or greatly reduces the issue of weakened remote signal to your opener that common LED bulbs can cause. It also has the added advantage of being shatter & vibration resistant. Learn more about the Genie LED Light Bulb for Garage Door Openers, including where to buy.garage door opener troubleshooting 2If your garage door opener won’t work, opens or closes by itself or works intermittently, check out this repair help from Sears PartsDirect. Keep the convenience of opening your garage door with the click of a button using our troubleshooting tips, repair guides, error codes and more. And, once you’re ready to make the repair, find the replacement part you need to fix the opener yourself. For DIY repair guides for other lawn and garden equipment, home appliances and more, check out our main repair help page. Find This Part For manuals, repair guides, and specific part recommendations, enter your model number. Help me find my model number Featured Articles and Videos Featured Articles and Videos How to Program Garage Door Opener Remotes Video How to Make Force Adjustments If a Garage Door Won't Open or Close Video Garage Door Opener Remotes Won't Work Video See all articlesgarage door opener troubleshooting 3Having trouble with your garage door opener? Now’s the time to take care of any problems. Chances are good that come winter, you do not want to arrive home from work on a cold, dark evening and be stuck outside. Even in a mild climate like Chicago garage doors that can’t be closed securely will provide would-be intruders with easy access to your home. Troubleshoot the potential malfunction sources to figure out whether you can fix the opener yourself or you need to call in a professional. Even if you do need a pro, it will likely save time and money when you can describe the source of the trouble. Here is a troubleshooting guide to common garage door opener problems.garage door opener troubleshooting 4At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.

Add a Comment

Your email address will not be published. Required fields are marked *