Pier One Outdoor Furniture

Rozanne of Peoria, AZ on Oct. 28, 2016Satisfaction RatingI have been a shopper at Pier 1 for many years, more so having purchased a new home. I purchased the Pumpkin Oil Warmer, just love the Pier 1 oils. I inserted a tea light, added a few drops of Pier 1 oil and a very small amount of water with the oil as the insert stated. The fragrance filled the house and it was wonderful. I checked the Warmer and it was extremely hot. I moved it only to find it had melted the finish on my sofa table. I contacted Pier 1, explained what had happened and this was their reply. “By you adding water to the warmer Pier 1 is not at fault. The paperwork included specifically stated to add water to the top with the oil.” Since they cannot rectify the damage done to my furniture, I will be closing my account with Pier 1.Helpful?YesNopier one outdoor furniture 1I have been a shopper at Pier 1 for many years, more so having purchased a new home. I purchased the Pumpkin Oil Warmer, just love the Pier 1 oils. I inserted a tea light, added a few drops of Pier 1 oil and a very small amount of water with the oil as the insert stated. The fragrance filled the house and it was wonderful. I checked the Warmer and it was extremely hot. I moved it only to find it had melted the finish on my sofa table. I contacted Pier 1, explained what had happened and this was their reply. “By you adding water to the warmer Pier 1 is not at fault. The paperwork included specifically stated to add water to the top with the oil.” Since they cannot rectify the damage done to my furniture, I will be closing my account with Pier 1.Helpful?YesNopier one outdoor furniture 2I have been a shopper at Pier 1 for many years, more so having purchased a new home. I purchased the Pumpkin Oil Warmer, just love the Pier 1 oils. I inserted a tea light, added a few drops of Pier 1 oil and a very small amount of water with the oil as the insert stated. The fragrance filled the house and it was wonderful. I checked the Warmer and it was extremely hot. I moved it only to find it had melted the finish on my sofa table. I contacted Pier 1, explained what had happened and this was their reply. “By you adding water to the warmer Pier 1 is not at fault. The paperwork included specifically stated to add water to the top with the oil.” Since they cannot rectify the damage done to my furniture, I will be closing my account with Pier 1.pier one outdoor furniture 3*Earn double points when using the My Pier 1 Rewards credit card at a U.S. Pier 1 Imports store or at pier1.com. Subject to credit approval. Account must be in good standing at time of transaction. The reward program for the My Pier 1 Rewards credit card is provided by Pier 1 Imports and administered by Alliance Data Systems, Inc. Pier 1 Imports may change the terms of the program at any time. Points will expire after 12 months. Offer not valid on prior purchases. The My Pier 1 Rewards credit card is issued by Comenity Bank. See pier1.com/rewards for details. Offer valid Oct. 3-16, 2016.pier one outdoor furniture 4*Earn double points when using the My Pier 1 Rewards credit card at a U.S. Pier 1 Imports store or at pier1.com. Subject to credit approval. Account must be in good standing at time of transaction. The reward program for the My Pier 1 Rewards credit card is provided by Pier 1 Imports and administered by Alliance Data Systems, Inc. Pier 1 Imports may change the terms of the program at any time. Points will expire after 12 months. Offer not valid on prior purchases. The My Pier 1 Rewards credit card is issued by Comenity Bank. See pier1.com/rewards for details. Offer valid Nov. 24-28, 2016.pier one outdoor furniture 5*Earn double points when using the My Pier 1 Rewards credit card at a U.S. Pier 1 Imports store or at pier1.com. Subject to credit approval. Account must be in good standing at time of transaction. The reward program for the My Pier 1 Rewards credit card is provided by Pier 1 Imports and administered by Alliance Data Systems, Inc. Pier 1 Imports may change the terms of the program at any time. Points will expire after 12 months. Offer not valid on prior purchases. The My Pier 1 Rewards credit card is issued by Comenity Bank. See pier1.com/rewards for details. Offer valid Dec. 25, 2016-Jan. 1, 2017pier one outdoor furniture 6Tracy and Gil of Belleville, NJ on Feb. 4, 2016Satisfaction RatingI’m a frequent Pier 1 shopper. Everywhere you look in my home there’s Pier 1. When I first started buying from Pier 1 I wasn’t treated very well. Guess it had to do with the way I dressed. I’m a jeans, sweatshirt, boots kind of person. Guess my attire wasn’t fancy enough for this store. Associates always asking if I needed help. It’s nice to have an associate assist you but to follow you all around, not a good feeling. Now fast forward to the last 6 months. I did a lot of online in-store pickup purchasing this past Holiday season. Wow what a complete turnaround of attitude, much nicer and not following me all around the store. In the past I would just pick up what I went in for, now I browse and buy more!!My last visit the associate went out of her way to try and find another pillow I desperately wanted. She even asked if wanted her to order it for me so I can avoid the shipping. I’d just pick it up in store when it came in. Unfortunately I left credit card home. She said I can come back and order but I got lazy and just ordered it myself online. She also asked if I wanted to apply for a Pier 1 card, said no, I want to live another 20 yrs, husband wouldn’t be too happy. LOL. She got a good chuckle out of that. Husband gave in and applied for one, now I can go crazier in Pier one!! You should never judge a book by its cover. This Jeans no makeup wearing woman spends a lot of money. Just because I’m not made up doesn’t mean I’m not well off!!Helpful?YesNopier one outdoor furniture 7I’m a frequent Pier 1 shopper. Everywhere you look in my home there’s Pier 1. When I first started buying from Pier 1 I wasn’t treated very well. Guess it had to do with the way I dressed. I’m a jeans, sweatshirt, boots kind of person. Guess my attire wasn’t fancy enough for this store. Associates always asking if I needed help. It’s nice to have an associate assist you but to follow you all around, not a good feeling. Now fast forward to the last 6 months. I did a lot of online in-store pickup purchasing this past Holiday season. Wow what a complete turnaround of attitude, much nicer and not following me all around the store. In the past I would just pick up what I went in for, now I browse and buy more!!My last visit the associate went out of her way to try and find another pillow I desperately wanted. She even asked if wanted her to order it for me so I can avoid the shipping. I’d just pick it up in store when it came in. Unfortunately I left credit card home. She said I can come back and order but I got lazy and just ordered it myself online. She also asked if I wanted to apply for a Pier 1 card, said no, I want to live another 20 yrs, husband wouldn’t be too happy. LOL. She got a good chuckle out of that. Husband gave in and applied for one, now I can go crazier in Pier one!! You should never judge a book by its cover. This Jeans no makeup wearing woman spends a lot of money. Just because I’m not made up doesn’t mean I’m not well off!!Helpful?YesNopier one outdoor furniture 8I’m a frequent Pier 1 shopper. Everywhere you look in my home there’s Pier 1. When I first started buying from Pier 1 I wasn’t treated very well. Guess it had to do with the way I dressed. I’m a jeans, sweatshirt, boots kind of person. Guess my attire wasn’t fancy enough for this store. Associates always asking if I needed help. It’s nice to have an associate assist you but to follow you all around, not a good feeling. Now fast forward to the last 6 months. I did a lot of online in-store pickup purchasing this past Holiday season. Wow what a complete turnaround of attitude, much nicer and not following me all around the store. In the past I would just pick up what I went in for, now I browse and buy more!!My last visit the associate went out of her way to try and find another pillow I desperately wanted. She even asked if wanted her to order it for me so I can avoid the shipping. I’d just pick it up in store when it came in. Unfortunately I left credit card home. She said I can come back and order but I got lazy and just ordered it myself online. She also asked if I wanted to apply for a Pier 1 card, said no, I want to live another 20 yrs, husband wouldn’t be too happy. LOL. She got a good chuckle out of that. Husband gave in and applied for one, now I can go crazier in Pier one!! You should never judge a book by its cover. This Jeans no makeup wearing woman spends a lot of money. Just because I’m not made up doesn’t mean I’m not well off!!

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